TERMS AND CONDITIONS:
Your purchase, enrollment in and use of products, services and events (“Programs”) offered by Maya Consultants, LLC (“Maya Prep”), including your access to mayaprep.com and its subdomains (the “Site(s)”) are subject to these terms and conditions (“Terms”). If You purchase or enroll in a Program for use by another (for example, a parent purchasing for a child) these Terms govern both You and other(s) who use any Program you purchase (collectively, “You”). You agree to be bound by the Terms, which is an agreement between Maya Prep and You.
Children under the age of 13 are not permitted to purchase or enroll in Programs. Children may provide information to Maya Prep and participate in Programs only with consent of a parent or guardian.
You agree to make full payment for Programs in the amount(s) listed in your shopping cart, the Order Confirmation email You will receive, or as communicated by Maya Prep representatives during registration. You must complete payment prior to commencing the Program unless you participate in installment or subscription billing. Failure to complete timely payment (or credit card payments being declined) may result in the discontinuation of services. Returned checks are subject to a $30 handling fee. You authorize all such charges.
Refunds are not available once a Program has ended.
100% of refund minus $50 refund charges if requested at least 1 week prior to start of first class session.
After your tutoring sessions begin:
1. $50 per unused tutoring session minus $50 refund charges
2. After tutoring hours have been used: No Refund
3. Refunds for unused tutoring hours must be redeemed within 90 days of expiry date.
Makeup & Absences:
There will be no makeup classes other than the regular class sessions. For a successful preparation, we encourage students to participate every week.
All Programs, including Sites and Apps, are owned by Maya Prep and its licensors. Programs are for your personal and non-commercial use only. You may not enroll in or use any Program for the benefit of any competitor of Maya Prep. Programs may not be shared, re-sold, reproduced, re-published, modified, transferred or distributed in any way without Maya Prep’s prior written permission. All books, video, audio, text, questions, explanations, diagrams, images, animations and other content that You receive or to which You have access during your Program, regardless of medium or format, (collectively, “Program Content”), are protected by copyright law and belong to Maya Prep and its licensors. You may not download, record, screenshot, copy or reproduce Program Content in any way. You may not make any audio and/or video recording of a class or any part of your Program. You may not attempt to decompile, reverse engineer, scrape or datamine Programs. The trademarks, service marks, designs, and logos displayed in Programs are the registered and unregistered trademarks of Maya Prep, Maya Prep’s licensors and Third Party Sellers and may not be used without Maya Prep’s prior, written permission. Third Party Products are owned by such Third Parties and their respective licensors.
Programs may include digital access to Program Content.Subject to your compliance with these terms and conditions, Maya Prep grants You a limited, personal, non-exclusive, revocable and non-transferable license to access Program Content during the access period of your Program.
You may be able to link from the Site to third party websites and third party web sites may link to the Site (“Linked Sites”). You acknowledge and agree that we have no responsibility for the content, products, services, advertising or other materials which may be provided by or through Linked Sites, even if they are owned or run by affiliates of ours. Links to Linked Sites do not constitute an endorsement or sponsorship by us.
If You submit comments, photos and other content to us (“User Content”) through Site(s), social media communities, survey responses, email or otherwise, You grant us an irrevocable, royalty-free, perpetual, transferable, licence to use, modify, create derivative works from, publish, display and sublicense User Content, in whole or in part, in any format and on any platform either now known or hereinafter invented, and to associate User Content with your name and/or likeness. You are solely responsible for your User Content. You represent that You have the right to submit User Content to us and the right to grant us the license described above. You warrant that User Content, and our use thereof, does not and will not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any party or individual.
You are solely responsible for maintaining the confidentiality of your online portal password and for any and all use of your account. You agree not to disclose your password to any third party. Maya Prep has the right to terminate your account for any reason at our sole discretion without notice to You.
Mobile Devices, Phone Calls and SMS:
If You provide Maya Prep with a telephone number, such as when You purchase, enroll in or use a Maya Prep Program, You agree that Maya Prep may contact You about your Program and about other Programs and opportunities by telephone and/or text message utilizing automated technology at such telephone number(s). You understand that this consent is not required to purchase goods or services from Maya Prep. If you wish to stop receiving SMS messages, text “STOP” to 248.231.4562.
Programs may offer Content and features that are available via a mobile device. Standard messaging, data and other fees may be charged by your carrier. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
Class Schedule and Location Changes:
Class schedules and locations of Programs are subject to change and/or cancellation. Maya Prep will notify You of any changes or cancellations. If an alternative Maya Prep Program does not meet your needs, Maya Prep will provide a full refund.
Maya Prep frequently updates, revised and modified Programs, including Program Content, features and services (“Program Changes”). Maya Prep reserves the right to make changes to Program Changes at any time, subject to such changes not materially degrading the Program.
You will be responsible for meeting and maintaining the minimum technical requirements for your selected purchase in order to access certain features of your Program. Access to Programs may require internet access, for which Maya Prep is not responsible.
Student Code of Conduct:
Maya Prep may remove from Programs students whom Maya Prep deems in its discretion to be disruptive to the learning environment, dangerous to other students or faculty, have acted in a manner that shows lack of dignity and respect for faculty and/or students, violated any intellectual property rights of Maya Prep or others, or have engaged in academic misconduct, such as cheating or violating confidentiality. Students removed from Programs for violations of the Code of Conduct are not eligible for refunds.
Disclaimer and Limitation of Liability:
PROGRAMS ARE PROVIDED “AS IS” AND MAYA PREP DISCLAIMS ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. IN NO EVENT SHALL MAYA PREP BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES, EVEN IF MAYA PREP HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL MAYA PREP’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNTS PAID BY YOU FOR YOUR PROGRAM.
Arbitration and Class/Collective Action Waiver
Any and all disputes arising from or related to this Agreement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association (as modified herein) in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the largest U.S. city within 100 miles of your permanent residence. If You reside outside the United States, then the arbitration shall take place in accordance with the American Arbitration Association Consumer Rules and Protocol. Judgment on the arbitral award may be entered in any court having jurisdiction thereof.
To the maximum extent permitted by law, should You wish to initiate a legal action against Maya Prep in arbitration, You waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Maya Prep or a related entity is a party. The same applies to Maya Prep’s legal actions against You. Thus, You and Maya Prep agree that each may bring claims in arbitration against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both You and Maya Prep agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over a representative or class proceeding.
Purchases may be subject to taxes in many states. Tax rates are different from state to state. You are responsible for paying all such taxes.
Consent and Release:
1. During your Program, Maya Prep may contact You for feedback related to your Program, You may be photographed or your class recorded (collectively referred to as “Student Experience Materials”). You agree that Maya Prep may use the Student Experience Materials for internal purposes.
2. Programs or other activities may occur in hotels, schools and other facilities not controlled by Maya Prep (“Third Party Facilities”). You waive any claim against Maya Prep arising from your (or your child’s) use of Third Party Facilities, including claims related to the safety and security of third party facilities.
These Terms supersede all prior oral or written agreements and constitutes the entire agreement between the parties. Terms cannot be changed or modified orally. If any provision of Terms is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of Terms shall continue in full force and effect.
All comments, queries and requests relating to these Terms and Conditions are welcomed and should be addressed as follows:
By mail: Maya Prep, 30368 Norwich Dr, Novi, MI 48377
By email: [email protected]
– Rev. Nov 2019